Buy 2 Items and enjoy Free Shipping

Buy 2 Items and enjoy Free Shipping

Return Policy

Refunds

Don't like what you purchased? Read on if you received a product in the last 30 days and want to return it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

How can I request a refund?

You can send an email to support@masaii.us to get more information about the refund process. Make sure to check all the necessary conditions beforehand.

What kind of products can I return for a refund?

To be eligible for a return, your products must be unused and in the same condition that you received it. It must also be in the original packaging.

I returned a product, what's next?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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